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Judith Plumley, Head of Community and Leisure

Judith Plumley

As part of the Senior Management team, the Head of Community and Leisure contributes to the definition and drives delivery of the Corporate Strategy, meeting the needs of the Partnership.

The post-holder ensures consistent delivery of high standards of service provision, policy and programmes throughout the organisations and leads, directs and manages the employee performance for the department, driving through cultural and organisational change to deliver continually improved and cost effective services to the local community.

Name: Judith Plumley

Employed in this role since: January, 2011

Salary Band: £61,194 - £67,993 (this salary cost is shared between Christchurch Borough Council and East Dorset District Council)

Lease car allowance: None

Medical allowances: None

Member of Local Government Pension Scheme: Yes

Head of Service for: Allotments and Cemeteries, Leisure Centres, Countryside Management, Arts and Leisure, Museums, Sport and Recreation, Beaches, Parks and Open Spaces, Grounds Maintenance.

The Key Responsibilities of the Head of Service for Community and Leisure are:

Leadership and Management

  • Provide effective leadership and management to the department by:
    • proactively contributing to the development of and implement Corporate Strategy providing ongoing services without compromising customer satisfaction and service levels
    • facilitating change and gain commitment to the change throughout the department
    • driving and maintaining a culture of continuous improvement to provide a consistently efficient and effective service within current government legislation
    • recruiting, developing and maintaining a high performing team, managing employee performance and learning
    • being responsible for and actively managing the financial budget for the department and to deliver services within identified time scales
    • proactively addressing the management of employee issues ensuring consistency throughout the senior management team
  • Develop positive relationships with effective and engaging ways of working with employees, trade unions and elected members

Member and External Stakeholder Relations

  • Establish and maintain strong working relationships with elected members to support the democratic process proactively providing professional advice and support within the Head of Service's area of responsibility
  • Develop and maintain effective partnerships with other authorities as well as central government, public, private and voluntary organisations.
  • Represent the interests and reputation of the councils with external stakeholders contributing to the development of local, regional and national policy and initiatives
  • To attend Council, Committee and other relevant meetings as required and be a member of working groups where necessary

Service Delivery

  • Ensure that effective, customer focused systems and services are provided to maintain high levels of service provision and customer satisfaction by
    • developing best practice
    • managing resources within budget identifying cost savings where possible
    • monitoring and managing the performance of their departmental services
  • Identification of and, where the business case supports, implementation of new practices and technologies to continuously develop the services provided to the community ensuring good value within the service provision
  • Contribute to the development, implementation and use of effective governance within the councils with robust policies, processes and consistent use of procedures that demonstrate transparency, accountability and best value across all areas of the partnership

Valuing Diversity

  • Promote the councils commitment to valuing diversity and providing equal access to service delivery
  • Ensure the councils commitment to equality of opportunity for all employees and Members within a culture of fairness, equality and respect is achieved
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