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Apply for a bus pass (concessionary travel)

Find out if you're eligible for a free older or disabled persons bus pass and apply online

Older person's bus pass

You can get a bus pass for free travel when you reach the female State Pension age, whether you're a man or a woman. 

Disabled person's bus pass

You can get a free disabled person's pass if you are 'eligible disabled'. This means you:

  • are blind or partially sighted
  • are profoundly or severely deaf
  • are without speech
  • have a disability, or have suffered an injury, which has a substantial and long-term effect on your ability to walk
  • don't have arms or have long-term loss of the use of both arms
  • have a learning disability
  • are a member or Veteran of the Armed Services who has been seriously injured in service

You're also eligible disabled if your application for a driving licence would be refused under section 92 of the Road Traffic Act 1988 (physical fitness). However, you won't be eligible if you were refused because of persistent misuse of drugs or alcohol.

Apply for a bus pass

Apply for a bus pass

If you are unable to complete the online form, download the:

Support for the blind or partially sighted

If you are applying for a disabled person's bus pass under the blind or partially sighted category, then you can apply by telephone on 0300 330 1201 ( national rate call (opens in a new window)). A dedicated member of staff will either complete an application over the phone for you or arrange for a large print version of the application to be sent out by post.

Lost, stolen passes and change of address

Please call 0300 330 1201 to re-order ( national rate (opens in a new window) call).

You will normally need to pay £7 to replace a lost or spoilt pass unless the loss was as the result of theft and a Police Crime Number is supplied.

When and where you can travel 

You can travel free on local buses in Dorset from 9.30am to 11pm on Monday to Friday and any time at weekends and public holidays.

You are also entitled to free local bus travel in all other areas of England during these off-peak times.

Free travel throughout the week is available for blind and partially sighted people. For companion pass holders it is free from 9.30am to 11pm on weekdays and all day at weekends and public holidays.

Renewing your bus pass

You do not need to renew your bus pass unless your circumstances have changed. You will be sent a new pass about a week before the old one expires.

If your circumstances have changed e.g. change of name or address, please phone 0300 330 1201 (national rate).

Preventing fraud

By law, councils have to protect public money. We may share information you provide with those responsible for auditing or administering public money in order to prevent or detect fraud. The council must send data held on concessionary travel passes.

Dorset County Council have contracted Euclid Ltd to manage the process of Concessionary Bus Pass applications and enquiries.

Terms and Conditions

You can view Dorset County Council's Concessionary Bus Travel Terms and Conditions (pdf, 356kb) (opens in a new window)

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