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Suspected misuse

Let us know if you think someone is not using their Blue Badge correctly.

We take all allegations of misuse very seriously, however sometimes 'genuine use' can misjudged as 'misuse'.

Before you report misuse

Before making a report, it is important that you're aware of some common misunderstandings:

  • the badge is issued to a person, and can be used in any vehicle they travel in

  • badge-holders don't have to be in the vehicle when it is parked, as long as they are being picked-up or dropped-off from the location

  • badge-holders don't always have a physical disability. They may hold a badge due to severe behavioural problems, which makes it unsafe for them to walk long distances

  • badge-holders can be any age. Even children under 3 can hold a badge, when bulky medical equipment (like ventilators and oxygen) needs to be close by, or if they need urgent access to a vehicle in order to receive medical treatment

  • some badge-holders have been given a badge because they are terminally ill, and their mobility is expected to increasingly worsen

  • Blue Badges do not apply to 'off-road' parking areas, like supermarkets, hospitals, and privately owned roads, so misuse in these areas should be reported to the relevant company or organisation

If you still feel that a badge is being misused, please contact the Blue Badge team (anonymously if you prefer) by telephone, letter or email.

Information to help our investigation

We'd like as much information as possible to help us with our investigations, such as:

  • name of the badge-holder

  • badge serial number

  • times and locations that the misuse often takes place

  • vehicle details (e.g. model, make and colour)

  • a description of the person using the badge (if they aren't the badge-holder)

We will do our utmost to investigate any report of misuse and take the appropriate action.

 

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