Skip to content

We use cookies to make the site simpler. Find out more about cookies

Close alert

Christchurch and East Dorset - apply for a taxi or private hire vehicle licence

Vehicle licences are usually granted for 1 year, driver licences for 3 years and operator licences for 5 years.

Licensed operators can only operate vehicles and drivers that are licensed by the same council, for example a Christchurch operator may only operate vehicles/drivers registered in Christchurch.

Before you start

You should read the policies and conditions for details of fees and the application process:

You will need to complete:

And if you are a Christchurch applicant:

  • a BTEC Level 2 Certificate in the Introduction to the Role of a Taxi and Private Hire Driver.
    View our approved providers for the BTEC courseand contact Bournemouth and Poole college for a special course rate of £150.
    The next course available is in January 2019. Contact Vickie on 01202 205213.

We will also request a criminal record check from the Disclosure and Barring Service.

Apply for a licence

Complete the relevant application form and return it to us along with the supporting documents. 

Renew a licence

You can renew a licence online. If you haven't renewed online with us before, you will need to contact us so that we can send you a code and details on how to activate your account.

Renewing a licence after 1 January 2019

If you were granted a licence before 1 October 2017 you will need to complete a Vocational Diploma (NVQ) in Road Passenger Vehicle Driving, unless you can provide proof of completion of an appropriate BTEC or NVQ before 1 October 2017.

If you want to appeal against the new condition relating to BTEC and NVQs, you can do so to the magistrates within 21 days from 1 October 2017.

Changes to Wick Lane taxi rank

From 1 September 2017, hackney carriage drivers must:

  • only access Wick Lane Taxi Rank between 6pm and 8am daily via the feeder rank in Mayor's Mead Car Park
  • locate their vehicles in the coach bays facing the new electronic signalling device, which will show when a space on the rank is available
  • leave the feeder rank in turn to get on the Wick Lane rank
  • no longer queue in Wick Lane

Failure to comply may result in legal action, including suspension or revocation of licences.

Customer information


The council sets the maximum fares that taxis are able to charge:

If you make a booking with a private hire company you should agree the fare before the booking is confirmed as the council does not set these fares.

Wheelchair accessible vehicles

View the contact details of companies with wheelchair accessible vehicles.

Register of licensed drivers, vehicles and operators

View a register of licensed drivers, vehicles and operators:

Rate this page

Have some feedback?

Your feedback

This form is to report content that is wrong, or any issues or feedback you have about the web page.

Contact us if you want to get in touch about a council service instead.

All fields are required.

Leave your email address so that we can provide a response.

This helps us direct your feedback to the appropriate council.

General data protection regulation (GDPR)

We will only use the personal information supplied by you in accordance with GDPR. By giving us this information you are consenting to such use as set out in our privacy notice.