Christchurch and East Dorset - apply for a taxi or private hire vehicle licence
Vehicle licences are usually granted for 1 year, driver licences for 3 years and operator licences for 5 years.
Licensed operators can only operate vehicles and drivers that are licensed by the same council, for example a Christchurch operator may only operate vehicles/drivers registered in Christchurch.
Before you start
You should read the policies and conditions for details of fees and the application process:
You will need to complete:
We will also request a criminal record check from the Disclosure and Barring Service.
Apply for a licence
Complete the relevant application form and return it to us along with the supporting documents.
Renew a licence
You can renew a licence online. If you haven't renewed online with us before, you will need to contact us so that we can send you a code and details on how to activate your account.
Renewing a licence after 1 January 2019
If you were granted a licence before 1 October 2017 you will need to complete a Vocational Diploma (NVQ) in Road Passenger Vehicle Driving, unless you can provide proof of completion of an appropriate BTEC or NVQ before 1 October 2017.
If you want to appeal against the new condition relating to BTEC and NVQs, you can do so to the magistrates within 21 days from 1 October 2017.
Changes to Wick Lane taxi rank
From 1 September 2017, hackney carriage drivers must:
- only access Wick Lane Taxi Rank between 6pm and 8am daily via the feeder rank in Mayor's Mead Car Park
- locate their vehicles in the coach bays facing the new electronic signalling device, which will show when a space on the rank is available
- leave the feeder rank in turn to get on the Wick Lane rank
- no longer queue in Wick Lane
Failure to comply may result in legal action, including suspension or revocation of licences.
The council sets the maximum fares that taxis are able to charge:
If you make a booking with a private hire company you should agree the fare before the booking is confirmed as the council does not set these fares.
Wheelchair accessible vehicles
View the contact details of companies with wheelchair accessible vehicles.
Register of licensed drivers, vehicles and operators
View a register of licensed drivers, vehicles and operators: