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Businesses and residents with broadband connections of less than 2Mbps can apply for a subsidy towards the installation of an improved connection.

What does the scheme do?

The Better Broadband Voucher Scheme is a UK-wide government subsidy scheme to provide an affordable, basic broadband installation to homes and businesses that are unable to access a download speed of at least 2 Mbps – and who will not benefit from the superfast broadband roll out within the next 12 months.  This scheme offers support towards a wireless, mobile or satellite broadband connection. 

Households and businesses that are eligible for the scheme have the installation and hardware costs of their connection subsidised. This ensures their first year costs are no more than £400.

Can I get it?

To be eligible for the scheme:

  • you can't get a broadband service of more than 2Mbps
  • you are not in our current plans to get fibre broadband OR set to benefit within the next year
  • you must own the property you are applying for or have permission from your landlord

You can check whether superfast broadband is available to you using the  Go Superfast Checker and what your current broadband speed is using the BT Broadband Availability Checker, or by doing a speed test:

If, after making these checks, you believe your speed is less than 2Mbps and you have no other options available you may be eligible for the scheme.

From 31 January 2019:

  • suppliers whose applications meet the Scheme criteria will begin to receive confirmation of their registration and access to the portal
  • suppliers whose applications do not meet the criteria set by the Scheme will begin to receive further communication and assistance
  • beneficiaries will begin to see a published list of registered suppliers
  • registered suppliers will be able to request vouchers on behalf of beneficiaries using the portal

How will I know which supplier to choose?

We recommend that you first check if one of the wireless suppliers covers your area. You can check this by visiting our broadband availability checker.

Where wireless isn't available, consider 4G or satellite. Providers will be offering different packages based on the amount of data you need and the speed of the connection.

The most active suppliers in Dorset are:

Most active alternative broadband providers in Dorset
SupplierTechnology type
Wessex Internet Fixed wireless
VoiP Unlimited Fixed wireless
3 South West Internet Fixed wireless
4 Avonline Satellite
5 Juice Broadband Fixed wireless
6 NotSpot Broadband Satellite
7 Bentley Walker Satellite
8 Satellite Internet Satellite
9 Rural Broadband Satellite
10 South West Mobile Broadband 4G
11 Europasat Satellite

Transform broadband for your whole community

Are your neighbours struggling on poor speeds too? You may want to consider combining your codes together. This can go towards the cost of providing a solution for the whole area.

See the guide to combining codes to improve broadband for your community and how this worked in Compton Valence.

If you don't hear from us within 10 working days please contact us:


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