Skip to content

We use cookies to make the site simpler. Find out more about cookies

Close alert

Day services FAQ

Personalised day opportunities - Frequently Asked Questions

Why have you sent me this letter? 

We will soon start to review people who currently receive day services. We want to make sure that we have a range of opportunities and choices for people in different parts of the county. These opportunities will be based on peoples' interests and abilities, whether you want to meet with like-minded people, do things with a group of friends, or be part of the community. This could include access to learning opportunities and employment, doing leisure activities and hobbies you enjoy, socialising with friends or going to places you like. 

We have a dedicated team to work with local communities to identify current opportunities and develop new services and activities that meet personalised outcomes. We aim to be able to offer greater choice for people, their carers and families. 

What does this mean for me? 

If you currently receive day services, nothing will change until we have discussed individual needs and options with you. We are not proposing to change the eligibility rules for day services, just the way they are delivered. Following a review with a dedicated, specialist Social Worker, there may be more options to choose from that might be better suited to your needs and better meet the outcomes you want to achieve. This could include access to learning opportunities and employment, doing leisure activities and hobbies you enjoy, socialising with friends or going to places you like.

What does this mean for my cared-for person? 

We know that respite for carers and knowing that their cared for persons’ needs are met is an important aspect of day services. We will work closely with service users, carers, families and advocates, to find the best outcomes and give them choice and control over how they achieve these.

What are day services? 

Anywhere that provides a day activity which helps you to achieve your outcomes.

What is a review? 

A review is the conversation we should have with you every year where we ask you about the services you are receiving. Everyone who receives care and support through the council should receive a review every year to make sure the services they receive meet their outcomes in the best way. Reviews are not something to be afraid of. They are designed to help you achieve your outcomes in the way you want to do so, and make sure you get the right help and support. Your social worker would normally undertake this review, but in this case it will be a dedicated, specialist social worker who is working in a team to make sure that all reviews are consistent.

When will my review take place? 

One of our specialist social workers will be in contact in due course to arrange a convenient time to carry out a review. We will be doing this work by geographical area, starting in Weymouth and Portland in January 2019. This allows us to work closely with local communities, and the voluntary and private sector, to identify local support and resources already available and help people to access these. It will also help us to develop new opportunities, such as identifying groups of friends who can take part in activities together, develop work experience and employment opportunities. The work in Weymouth and Portland will inform which area we will focus on next.

What will happen in the review? 

One of our specialist social workers will be in contact in due course to arrange a convenient time to carry out a review. We will be doing this work by geographical area, starting in Weymouth and Portland in January 2019. This allows us to work closely with local communities, and the voluntary and private sector, to identify local support and resources already available and help people to access these. It will also help us to develop new opportunities, such as identifying groups of friends who can take part in activities together, develop work experience and employment opportunities. The work in Weymouth and Portland will inform which area we will focus on next.

Why have I not had a review before? 

A review is the conversation we should have with you every year where we ask you about the services you are receiving. If you have been receiving your current service for less than 12 months then this will be your first review. 

Are you taking support and services away from me? 

This isn't about taking services and support away from you, but about what you want to achieve and how best to achieve your outcomes. Traditionally, services and support have not always taken a truly person-centred focus and have been based on services available. But, there are lots of other choices available in the community, many tailored to individual needs such as dementia friendly. 

Is the council trying to save money? 

It's about having a truly person-centred approach, finding out what people would really like to do, what's important to them, their opinions, feelings, values and aspirations and how their outcomes can best be met. We want to give people more choice and control over the services they receive. A day centre often does not provide this. 

What other day opportunities are there? 

There are lots of opportunities within the community such as Art groups, sports, leisure & recreation, music, outdoor activities, hobby groups etc. There will also be the opportunity to explore developing new activities. You could do these with friends or like-minded people or you could get a direct payment and have a personal assistant to support you.

What do I need to do/what happens now? 

You don't need to do anything. One of our specialist social workers will be in contact in due course to arrange a convenient time to carry out a review. We will be doing this work by geographical area, starting in Weymouth and Portland in January 2019. This allows us to work closely with local communities, and the voluntary and private sector, to identify local support and resources already available and help people to access these. It will also help us to develop new opportunities, such as identifying groups of friends who can take part in activities together, develop work experience and employment opportunities. The work in Weymouth and Portland will inform which area we will focus on next.

What if I don't want a review?

Everyone who receives council-funded services is required by law (Care Act 2014) to be reviewed a minimum of every 12 months. Reviews are not something to be afraid of. They are designed to help you achieve your outcomes in the way you want to do so, and make sure you get the right help and support.

Rate this page

Have some feedback?

Your feedback

This form is to report content that is wrong, or any issues or feedback you have about the web page.

Contact us if you want to get in touch about a council service instead.

All fields are required.

Leave your email address so that we can provide a response.

This helps us direct your feedback to the appropriate council.

General data protection regulation (GDPR)

We will only use the personal information supplied by you in accordance with GDPR. By giving us this information you are consenting to such use as set out in our privacy notice.