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How to access your 30 hours free childcare account

Details on how to access your childcare account and get your eligibility code.

Sign in and get your code

  1. To sign into your account, visit the Childcare Service.
  2. Once you have selected to sign in, you will need to answer questions about your youngest child's age.
  3. You will then get prompted to sign in using your Government Gateway ID. You will have received this when you applied.
  4. You will then see the childcare service account screen.
  5. Click on '30 hours free childcare' to see your eligibility code. Most codes will start with 500*.
  6. You can also find your code in 'secure messages'. In this section there will an online style letter which will include your code.

*Some parents have a temporary code starting with '11'. They will have received this on the phone and in a letter from HMRC.

Sign in to your account

I still can't access my account

If you are still struggling to get into your account, contact the HMRC helpline.

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