Skip to content

We use cookies to make the site simpler. Find out more about cookies

Close alert

Access your Childcare Service account

Sign in to your account

  1. Visit the Childcare Service website and select sign in.
  2. You will then get asked questions about your youngest child's age.
  3. Next you will need to sign in using your Government Gateway ID. You will have been sent this when you applied.
  4. You will then see the childcare service account screen.

Find your eligibility code

  1. Sign in to your account.
  2. Click on '30 hours free childcare' to see your eligibility code. Most codes will start with 500*.
  3. You can also find your code in 'secure messages'. In this section there will be an online style letter which will include your code.

*Some parents have a temporary code starting with '11'. They will have received this on the phone and in a letter from HMRC.

I still can't access my account

If you are still struggling to get into your account, contact the HMRC Childcare Funding helpline.

Rate this page

Have some feedback?

Your feedback

This form is to report content that is wrong, or any issues or feedback you have about the web page.

Contact us if you want to get in touch about a council service instead.

All fields are required.

Leave your email address so that we can provide a response.

This helps us direct your feedback to the appropriate council.

General data protection regulation (GDPR)

We will only use the personal information supplied by you in accordance with GDPR. By giving us this information you are consenting to such use as set out in our privacy notice.