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Access your Childcare Service account

Sign in to your account

  1. Visit the Childcare Service website and select sign in.
  2. You will then get asked questions about your youngest child's age.
  3. Next you will need to sign in using your Government Gateway ID. You will have been sent this when you applied.
  4. You will then see the childcare service account screen.

Find your eligibility code

  1. Sign in to your account.
  2. Click on '30 hours free childcare' to see your eligibility code. Most codes will start with 500*.
  3. You can also find your code in 'secure messages'. In this section there will be an online style letter which will include your code.

*Some parents have a temporary code starting with '11'. They will have received this on the phone and in a letter from HMRC.

I still can't access my account

If you are still struggling to get into your account, contact the HMRC Childcare Funding helpline.

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