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New website

Welcome to the new Dorsetforyou. We're moving information over from our old site, so for a short time you may see information from both websites. If you spot anything that isn't working as it should please let us know. You can leave feedback at the bottom of every page. Thank you for your patience.

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How to access your Childcare Service account

How to sign in to your account

  1. To sign into your account, visit the Childcare Service and select sign in.
  2. You will then get asked questions about your youngest child's age.
  3. Next you will need to sign in using your Government Gateway ID. You will have been sent this when you applied.
  4. You will then see the childcare service account screen.

Find your eligibility code

  1. Sign in to your account.
  2. Click on '30 hours free childcare' to see your eligibility code. Most codes will start with 500*.
  3. You can also find your code in 'secure messages'. In this section there will be an online style letter which will include your code.

*Some parents have a temporary code starting with '11'. They will have received this on the phone and in a letter from HMRC.

Sign in to your account

Find your eligibility code or reconfirm your eligibility by signing in to your Childcare Service account.

I still can't access my account

If you are still struggling to get into your account, contact the HMRC Childcare Funding helpline.

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