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Family Information Service

How the Family Information Service can help you and your child.

We provide information to:

  • parents and carers
  • prospective parents
  • young people
  • professionals who work with families

Support can start from pre-birth until your child's 20th birthday. If your child is disabled, support can last until their 25th birthday.

Family Information Directory

Our directory can help you find services in Dorset. This includes:

  • childcare, schools and colleges
  • children's centres
  • family support such as health, counselling, drugs and bullying
  • activities like holiday clubs, scouts, sport, drama, parent and toddler groups
  • national support groups

Updating your record

If you are an organisation offering services for families see our updating FID records page for instructions on how to update your record on the directory.

Sign up to receive our parent e-newsletter

The Family Information Service's e-newsletter provides details about services for families with children age 0 to 19 (or up to 25 if they are disabled). This includes what's on near you, help with finding childcare, extra support, funding and lots more. We'll email you a monthly newsletter to keep you up to date.

Latest parent newsletter

See the latest issues of the parent newsletter:

Find out about the childcare provider newsletter.


Like our Facebook page for up-to-date news and information for children, young people and families. 

Can't find the information you need?

If you are having difficulty finding childcare or accessing a particular service, then you can request additional support through our Family Information Service Outreach Team. Our advisors will go the extra mile to help you try and find the childcare and other information that meets your family’s needs.

Contact us

Our service is available from Monday to Friday, between 8.30am and 5.30pm.


Find another local authority

If you live in Bournemouth, Poole or another local authority, search for information provided by your Family Information Service


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