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Dorset Travel Customer Satisfaction Surveys

Dorset travel re-launched a survey focused on the customer satisfaction of its current passenger transport services for this year.

Who was the survey for

The survey was aimed at four main audiences:

  • parents/carers
  • schools (Mainstream/Special Education Needs)
  • operators
  • adults day centres

The survey closed on 31 July 2018. Thank you to all individuals who completed the survey. The results of this survey will improve the benchmark gained from last year’s survey and set the benchmark for future surveys and allow us to measure our performance.



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