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Family Information Directory childcare records

Guidance and login to create or update your record on the Family Information Directory.

Update your childcare directory records

Dorset's Family Information Directory (opens in a new window) is a free service for childcare providers to promote their setting to parents and carers, helping them make a well informed decision on their choice of childcare.

To either create a new record or update your existing childcare directory record:

  • log in to Synergy Online to up date your main record information or create a new directory record
  • log in to the directory to update your special educational needs (SEN) and disability Local Offer information

How to update your main record information or create a new record

All newly active Dorset childcare providers (day nurseries, pre-schools, childminders and home childcarers) are sent a username and password by post to access the Synergy Online system.

Through Synergy Online you can:

  • take control and update your information frequently
  • keep core details such as your vacancies, cost and opening times up-to-date
  • tell parents what is special about your childcare service
  • claim early education funding

Once logged into Synergy Online, access the forms section and use the relevant forms prefixed with 'FIS' to create a directory record or update your details on an existing record.

Log in to Synergy Online

Help with Synergy Online

If you need help or you are struggling to login to your account, see our Synergy Online page for guidance.

How to update your SEN and disability Local Offer information

To update your SEN and disability information on your directory record, sign in to the directory Local Offer section. Please remember the following:

Log in to update your Local Offer

Local Offer guidance

See written guidance for updating your Local Offer (pdf, 894kb) (opens in a new window) or contact the Family Information Service (FIS) for further support.

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