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Family Information Directory childcare records

Guidance and login to update your record on the Family Information Directory.

Update your childcare directory records

Dorset's Family Information Directory (opens in a new window) is a free service for childcare providers to promote their setting to parents and carers, helping them make a well informed decision on their choice of childcare.

To update your childcare directory records:

  • log in to Synergy Online to up date your main record information
  • log in to the directory to update your special educational needs (SEN) and disability Local Offer information

How to update your main record information

Through Synergy Online you can:

  • take control and update your information frequently
  • keep core details such as your vacancies, cost and opening times up-to-date
  • tell parents what is special about your childcare service
  • claim early education funding

Once logged into Synergy Online, access the forms section and use the relevant forms prefixed with 'FIS' to update your details.

Log in to Synergy Online

Synergy Online written guidance

See the written guidance for using Synergy Online (pdf, 990kb) (opens in a new window). If you still need support, contact the Family Information Service (FIS).

How to update your SEN and disability Local Offer information

To update your SEN and disability information on your directory record, sign in to the directory Local Offer section. Please remember the following:

Log in to update your Local Offer

Local Offer guidance

See written guidance for updating your Local Offer (pdf, 894kb) (opens in a new window).

Need further help?

If you need help in accessing either Synergy Online or the Local Offer sign-in, please contact the Family Information Service (FIS).

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