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Updating Family Information Directory records

How to update Family Information Directory records, including special educational needs and disability information (Local Offer).

Update your directory record

You can search the Family Information Directory for your record entry.

Search the Family Information Directory

If you are listed on the directory already, please see instructions in the following table, depending on what type of service you provide:

Type of service you provideWho is includedHow to update your record
ChildcareChildminders, day nurseries, Pre-schools and out of school provisionUpdate your childcare directory record


Schools and Academies, further education establishments, learning centresUpdate your education directory record
HealthAll health services currently listed with a SEND Local OfferUpdate your health directory record

All other services and activities for children, young people and families

Family support, regular activities, one-off events, school holiday clubs and activities for the whole familyUpdate other records on the Family Information Directory

New directory record entry

If you would like to add a new directory entry and believe you meet the criteria set out in our new directory record entry policy, please register a new directory entry, providing us with basic details about your service or activity. We will contact you within 3 working days for further information.

Register a new directory entry

About the Family Information Directory

Our Family Information Directory lists organisations in Dorset that provide services to children, young people and families. We also list useful national organisations that you can access by phone or website.

Special Educational Needs and Disability (SEND) information:

Some services give extra information in their directory record about the support they provide to children and young people with a disability or have special educational needs.

We mark these with a yellow 'Local Offer' symbol:

Local offer symbol

Who can be listed on the directory?

Our directory mainly covers services for families located in Dorset, excluding Bournemouth (opens in a new window) and Poole (opens in a new window) who have their own directories. Our directory includes the following services:

  • childcare
  • services and family support, including schools, other education establishments and health services
  • activities and events such as parent and toddler groups, youth clubs and family activities during the school holidays

We list some services in the directory such as schools that are out of Dorset, but provide specialist support for children with special educational needs and disabilities. We also list health services covering the whole county, including Bournemouth and Poole.

We reserve the right to decline requests to be listed if we do not consider the service to be appropriate for the directory. Please see our policy on new directory record entry.

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