Request different or additional bins, boxes or bags
If you need different or extra bins, boxes or bags you can apply for them here.
Help moving your containers (assisted collection)
If you are disabled or physically unable to move your bins and there is no one else who can help, you can request for us to collect them from a point on your property, such as your back door. This is called an assisted collection.
You can request an assisted collection on behalf of someone else if you have their permission.
Requesting different or additional containers
Using your recycling and food waste collections correctly should reduce your rubbish. We collect extra recycling if you put it in your own boxes.
You can request different containers if there is a genuine reason why the the standard 'recycle for Dorset' containers are not suitable for your household's needs. For example, if you:
- need a bigger rubbish bin because of an increase in the number of people living in your household (5 or more people)
- have children in disposable nappies
- produce more rubbish for medical reasons
You must confirm that any information you give is correct and you may be asked for evidence to support your request. All requests are assessed according to the 'recycle for Dorset' service policy (pdf, 736kb) (opens in a new window) and may be subject to a visit by a DWP officer. We will review all exceptions to the service and assisted collections periodically.
Requesting battery bags
Household batteries, including AA, AAA, 'button' and rechargeable batteries, can be recycled at most leading supermarkets and household recycling centres. They can also be collected at the kerbside, provided they are placed in one of our reusable battery bags and put out with your regular recycling collection. The bag will be emptied and returned alongside your recycling bins.
New build properties and new residents
If you have just moved into a new property which doesn't appear to have a set of 'Recycle for Dorset' bins, please check with your estate agent (or the previous owner) that the house has not previously been sent a set. All 'Recycle for Dorset' bins remain the property of the Dorset Waste Partnership and must remain at the household they have been delivered to.
If you still believe the house has not received a full set of bins, please contact us.
- Request a new bin
How to request a replacement for a lost, stolen or damaged recycling box, food caddy, bin or other waste container
Glass box, food waste bin and kitchen caddy collection points
Residents who are already receiving the recycle for Dorset service can collect green boxes for glass, brown lockable food bins and brown kitchen caddies from the following locations. Please note that mixed recycling boxes and wheelie bins will be delivered to your property and cannot be collected.