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Consumer advice and information

Help with consumer issues including second hand cars and scams.

Where to get advice and information

Visit the Citizens Advice website for help with consumer problems including:

  • buying or repairing a car
  • something has gone wrong with a purchase
  • holidays and transport
  • insurance
  • post
  • phone, internet or TV
  • home improvements
  • water and energy supply

Worried about scams

Help and advice is available from Friends Against Scams

Reporting to Trading Standards

If you think a company has broken the law or acted unfairly, you might be able to report them to Trading Standards.

Finding a trustworthy business

Visit the Buy with Confidence website to find a business or service that have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.

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