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Buy With Confidence - finding a trader you can trust in Dorset

Buy with confidence logo

Trading Standards check and approve businesses so you don't have to.

Buy With Confidence brings together local traders who all operate in a legal, honest and fair way and have signed up to provide a high standard of customer service. All have been thoroughly checked and approved by Trading Standards.

And it does not stop there - once a business becomes a member of the scheme their customer feedback and complaints are constantly monitored by Trading Standards to make sure their standards aren't slipping. 

While we cannot guarantee that nothing will ever go wrong, if you have a problem with a member of the scheme, they have to deal with any complaints in a fair and reasonable way. If the complaint isn't sorted out quickly, Trading Standards will try to assist both parties to reach a solution. 

For traders you can trust:  

  1. Find Dorset County Council Buy With Confidence approved traders in your local area by using our BWC Directory May 2017 (pdf, 327kb) (opens in a new window)
  2. Look out for the Buy With Confidence logo in newspapers, and directories.
  3. Search for an approved trader close to your postcode using the national Buy with confidence (opens in a new window) website.
  4. Call Citizens Advice consumer helpline on 03454 04 05 06 if you don't have access to the internet and want to ask for details of an approved trader in your local area.

Watch our Buy With Confidence video

Find out more about Buy With Confidence

Visit  www.buywithconfidence.gov.uk (opens in a new window)

Buy With Confidence feedback

If you have recently used a trader who is registered with the Buy with Confidence scheme, please would you take a few moments to fill in the rate a trader feedback form (opens in a new window).

Nominate your favourite trader

To nominate your favourite trader please fill out our online recommendation form or you can call us on 01305 224702 and speak to a Trading Standards Officer.

Traders

If you are a trader then think about joining us. If you trade legally, fairly and honestly then we would love to hear from you. As soon as you are approved you can use our approved logo to keep you ahead of your competition. 

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