Apply for or renew a bus pass
Older person's bus pass
You can get a bus pass for free travel when you reach the female State Pension age, whether you're a man or a woman.
Disabled person's bus pass
You can get a free disabled person's pass if you are 'eligible disabled'. This means you:
- are blind or partially sighted
- are profoundly or severely deaf
- are without speech
- have a disability, or have suffered an injury, which has a substantial and long-term effect on your ability to walk
- don't have arms or have long-term loss of the use of both arms
- have a learning disability
- are a member or Veteran of the Armed Services who has been seriously injured in service
You're also eligible disabled if your application for a driving licence would be refused under section 92 of the Road Traffic Act 1988 (physical fitness). However, you won't be eligible if you were refused because of persistent misuse of drugs or alcohol.
Apply for a bus pass
Apply for a free older person's or disabled person's bus pass.
If you are unable to complete the online form, download the:
Support for the blind or partially sighted
If you are applying for a disabled person's bus pass under the blind or partially sighted category, then you can apply by telephone on 0300 330 1201 (national rate call). A dedicated member of staff will either complete an application over the phone for you or arrange for a large print version of the application to be sent out by post.
Renewing your bus pass
You do not need to renew your bus pass unless your circumstances have changed. You will be sent a new pass about a week before the old one expires.
If your circumstances have changed e.g. change of name or address, please phone 0300 330 1201 (national rate).
Lost, stolen passes and change of address
Please call 0300 330 1201 to re-order (national rate).
You will need to pay £10 to replace a lost or spoilt pass unless the loss was as the result of theft and a Police Crime Number is supplied.
When and where you can travel
You can travel free on local buses in Dorset from 9.30am to 11pm on Monday to Friday and any time at weekends and public holidays.
You are also entitled to free local bus travel in all other areas of England during these off-peak times.
Free travel throughout the week is available for blind and partially sighted people. For companion pass holders it is free from 9.30am to 11pm on weekdays and all day at weekends and public holidays.
By law, councils have to protect public money. We may share information you provide with those responsible for auditing or administering public money in order to prevent or detect fraud. The council must send data held on concessionary travel passes.
Dorset County Council have contracted Euclid Ltd to manage the process of Concessionary Bus Pass applications and enquiries.
Terms and Conditions
View the Concessionary Bus Travel Terms and Conditions.