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Ian Milner, Strategic Director - Christchurch and East Dorset Partnership

The Partnership's three Strategic Directors are required to take the lead in defining and delivering Corporate strategy, meeting the needs of the Christchurch and East Dorset partnership on time and within budget, working with Council Members, the Chief Executive, and Heads of Service.

Ian Milner leads, directs and manages the employee performance of Finance, Democratic Services, Legal Services and Property and Engineering, driving through cultural and organisational change to deliver continually improved and cost-effective services to the local community in line with the joint Corporate Strategy.

  • Name: Ian Milner
  • Employed in this role since: February 2016
  • Salary Band: £82,719 - £91,910 (this salary cost is shared between Christchurch Borough Council and East Dorset District Council)
  • Lease car allowance: None
  • Medical allowances: None
  • Member of the Local Government Pension Scheme: Yes

The role of a Strategic Director is to:


  • liaise with elected members, Chief Executive, other Strategic Directors and Heads of Service to identify, develop and deliver the strategic direction for delivery of council services
  • to lead the planning and delivery of programme and project management to implement corporate strategy within their area of responsibility on time and in budget
  • develop and maintain effective partnerships with other authorities as well as central government, public, private and voluntary organisations
  • to promote the interests and reputation of the councils ensuring they are fully engaged with partners and communities
  • develop, implement and ensure effective governance within the strategic goals of the councils with robust policies, processes and procedures that demonstrate transparency, accountability and best value across all areas of the Partnership

Leadership and Management

  • provide effective leadership and management to identified Heads of Service by:
    • proactively delivering the implementation of the strategic vision and ongoing service
    • facilitating change to meet the strategic vision ensuring high levels of customer service and satisfaction
    • developing and maintaining a culture of continuous improvement to provide a consistently efficient and effective service within current government legislation
    • proactively developing and maintaining employee performance and learning
    • actively managing the budget, identifying cost savings and ensuring timely delivery
    • ensuring consistency of approach to management of employee issues throughout the Senior Management Team
  • maintain and develop positive relationships and effective ways of working with employees, trade unions and elected members.

Member Relations

  • ensure Members are able to formulate and determine policy within the strategic vision of the organisations in a way that is consistent with the effective, financially prudent and legal operation of each council.
  • maintain effective working relationships with the Leaders of the councils, other Political Group Leaders and all Members.
  • work with political understanding, acknowledging the different political framework of each council.

Service Delivery

  • ensure that effective, customer focused systems are in place to meet the strategic vision and Customer/Community needs by:
    • developing best practice
    • managing the performance of the council services
    • monitoring performance to ensure high levels of customer satisfaction
  • identify and, where the business case supports, implement new practices and technologies to continuously develop the services provided to the community ensuring good value within the service provision

Valuing Diversity

  • promote the councils commitment to valuing diversity and providing equal access to service delivery
  • ensure the councils commitment to equality of opportunity for all employees and Members within a culture of fairness, equality and respect is achieved

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